Frontier Communications Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Return Policy4.5
- Customer Service4.5
Recent Customer Reviews (3)
William Paulson
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Yolande Lavallée
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Roch Paradis
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Frontier Communications Pricing
Fiber 200
$29.99
Fiber 500
$44.99
Fiber 1 Gig
$64.99
Fiber 2 Gig
$99.99
Fiber 5 Gig
$129.99
Fiber 7 Gig
$199.99
DSL
$64.99
Frontier Communications Pros & Cons
Pros
1
Symmetrical Speeds: Frontier Fiber Internet offers equal upload and download speeds, ideal for video calls, file sharing, and content creation.
2
Reliability: Fiber-optic technology provides fewer disruptions compared to traditional internet connections.
3
Scalability: Plans are available with speeds up to 7 Gbps, ensuring the connection can grow with user needs.
4
No Data Caps: Users can enjoy unlimited data usage without extra fees.
5
Wi-Fi Router Included: State-of-the-art Wi-Fi router equipment is included in the monthly plan.
6
Fiber Internet Performance and Pricing: Frontier's fiber internet offers competitive pricing with fast speeds, including gigabit options starting around $70 per month. It provides faster upload speeds and unlimited data, making it a cost-efficient choice compared to cable providers in similar speed tiers.
7
Availability in Rural Areas: Frontier’s DSL service can be a viable option where other providers are scarce, especially in rural locations.
8
Unlimited Data with No Caps: Frontier does not impose data caps or throttle connections intentionally, allowing unrestricted usage without overage fees.
9
Simple Pricing Structure: Fiber plans include modem-router rental with no hidden fees or data caps, offering straightforward billing.
10
Fiber with fast upload/download & unlimited data
11
Competitive for fiber; simple billing
12
Good rural coverage via DSL
13
Improving
14
Term agreements required for bonuses
CONS
1
DSL Speed and Cost Variability: Frontier’s DSL service tends to have slower speeds (3–50 Mbps download) and average pricing that is less competitive than cable or fiber alternatives. The quality depends heavily on local infrastructure.
2
Customer Satisfaction Issues: Historically, customer satisfaction has been poor but is reportedly improving. Customer service ratings average around 3.2 out of 5 based on user reviews.
3
Term Agreements Required for Bonuses: Signing up often requires committing to term agreements to receive promotional bonuses or discounts.
4
Limited Competition in Service Areas: In many areas served by Frontier, there may be limited alternative providers offering the same technology type (DSL/fiber), which can reduce consumer choice.
5
DSL slower & variable speed; costly
6
Average/mediocre for DSL
7
Limited competition
8
Historically poor satisfaction
Frontier Communications Features and Benefits
Features
Symmetrical Speeds
Frontier Fiber Internet offers equal upload and download speeds, ideal for video calls, file sharing, and content creation.
Reliability
Fiber-optic technology provides fewer disruptions compared to traditional internet connections.
Scalability
Plans are available with speeds up to 7 Gbps, ensuring the connection can grow with user needs.
No Data Caps
Users can enjoy unlimited data usage without extra fees.
Wi-Fi Router Included
State-of-the-art Wi-Fi router equipment is included in the monthly plan.
Competitive Fiber Pricing
Fiber internet offers competitive pricing with fast speeds, including gigabit options starting around $70 per month, faster upload speeds, and unlimited data, making it cost-efficient compared to cable providers.
Rural Availability
DSL service can be a viable option where other providers are scarce, especially in rural locations.
Simple Pricing Structure
Fiber plans include modem-router rental with no hidden fees or data caps, offering straightforward billing.
Free Installation
Installation is included in all fiber plans.
Premium Routers on High-Tier Plans
Higher-tier plans like Fiber 5 Gig and Fiber 7 Gig include premium routers such as the Amazon eero Max 7.
Premium Tech Pro Service
Some high-end plans offer My Premium Tech Pro service at no extra cost.
Promotional Gift Cards
Promotions may include gift cards up to $200 when signing up for certain fiber internet plans.